First Federal Credit & Collections (FFCC) is a national firm in the business of collecting consumer past due medical, retail and commercial accounts. Our primary objective is to devise a comprehensive program to collect moneys justly due to our clients, while at the same time "keeping your image intact".
Our collection success is based upon a tactical combination of the most effective methods in the industry, with the partnership of specialized vendors, including:
- Electronic batch and individual skip-tracing comprehensive data and up-to-date technology.
- Multiple and individualized dunning letters to each account.
- Direct phone communication with as many as 85 contacts per agent per hour.
- Monthly reporting of accounts to all (3) three major credit bureaus: EXPERIAN, EQUIFAX, and TRANSUNION.